上海奥深信息科技有限公司,国际货代管理软件专家  [ENGLISH]

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We provide  the following services to our  clients:

1.software training: provide training to every client.

2.consultation: provide pre-market service and customer service, response calls, letter, fax, mail to solve software problems.

3.visit service: our engineer serves int the client's  office to solve the software problem.

4.email service: through email to notify the clients about software version upgrade, exhibitions and other activities invitation, inform the clients to know about our company's development, new products and services.

5. pay a return visit service: provide tracking services, to solve the problem when the user may encounter.  

6. remote service: through telnet or remote desktop or other internet tools, our engineer can solve the problems by internet for our clients.

7, special support.

Maintenance grade
a、response time:working days 4 hours;the other days 24 hours.
b、service form:consultation、telephone support、telnet,qq,msn etc. locale support.

 

       

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